Privacy Policy

Effective Date: October 01, 2025

The Cannabis Seed Shop UK is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.thecannabisseedshop.uk or make a purchase. We comply with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. By using our site, you consent to the practices described in this policy. If you do not agree, please do not use our site.

1. Data Collection

We collect personal information necessary to process your orders and provide services, including:

• Full name, billing and delivery addresses, phone number, and email address for order fulfillment and communication.
• Payment information (processed securely via third-party providers; we do not store card details).
• Automatically collected data such as IP address, browser type, device information, geolocation, and website usage data via cookies and analytics tools.
• Enquiry data from contact forms or emails for responding to your questions.

We only collect data you voluntarily provide or that is automatically gathered for legitimate purposes.

2. Use of Information

We use your information to:

• Process and fulfill orders, send updates, and track shipments.
• Respond to inquiries and provide customer support.
• Send marketing communications (e.g., newsletters, promotions) with your consent, which you can withdraw at any time.
• Analyze website usage to improve our services and user experience.
• Comply with legal obligations, such as tax reporting and fraud prevention.

All uses are based on legal grounds: contract fulfillment, consent, legitimate interests (e.g., marketing, security), or legal duties.

3. Sharing of Information

We do not sell or rent your personal information. We may share data with:

• Trusted third-party service providers (e.g., payment processors like Stripe, shipping companies like Royal Mail) solely for order fulfillment.
• Legal authorities if required by law or to protect our rights.

All third parties are GDPR-compliant and bound by data protection agreements.

4. Cookies and Tracking

We use cookies to enhance your experience, such as remembering preferences and analyzing traffic. Types include:

• Essential cookies for site functionality.
• Analytics cookies (e.g., Google Analytics) for usage insights.
• Marketing cookies for personalized ads, with your consent.

You can manage cookies via your browser settings. For details, see our Cookie Policy. Without cookies, some site features may not work.

5. Your Rights

Under GDPR, you have the right to:

• Access your data (free for the first request; subsequent may incur a fee).
• Correct inaccurate data.
• Erase data (subject to exceptions like legal obligations).
• Restrict processing or object to it (e.g., marketing).
• Data portability in a structured format.
• Withdraw consent at any time.

To exercise rights, contact our Data Protection Officer at info@thecannabisseedshop.uk or PO Box [Your Box Number], Hull, Yorkshire, UK. We respond within one month. If unsatisfied, complain to the Information Commissioner’s Office (ICO).

6. Data Security

We use industry-standard measures like encryption, firewalls, and secure servers to protect your data from unauthorized access, loss, or breach. However, no internet transmission is 100% secure; we cannot guarantee absolute security.

7. Data Retention

We retain data as long as necessary for order fulfillment, legal compliance (e.g., 6 years for tax records), or legitimate interests. Inactive accounts may be deleted after 2 years.

8. International Transfers

Data may be transferred outside the UK/EEA to compliant providers with adequate safeguards (e.g., EU Standard Contractual Clauses).

9. Children's Privacy

Our site is for users 18+. We do not knowingly collect data from children under 18.

10. Changes to This Policy

We may update this policy; changes will be posted here with the effective date. Continued use constitutes acceptance.

11. Contact Us

For questions, contact info@thecannabisseedshop.uk or our Data Protection Officer.

Last Updated: October 01, 2025